“This is going to be a long review because of everything that happened over three days but it’s well worth it. On a Tuesday, my air conditioning stopped working. Called Price and was able to get technician to come out same day. Tim came out and explained the issue and we talked about whether it was worth fixing a 25+ year old unit. He had been out many times before for maintenance and issues that have come up with the AC and furnace. Tim was able to get me set up with Dan, who came out the next day, Wednesday, for an estimate on a new system. Dan was great. Went around the house, measured, got information on my current system and then explained all the new systems that would fit my situation. Received quotes and picked out my new AC/furnace. Was able to schedule installation for the next day, Thursday. Kenny, Lane , and Carlos came out and did an amazing job. New system is amazing! The only glitch was later that evening, I went downstairs and there was water all over the floor under the unit. Called Price and answering service immediately sent out request and Tim came. Found out the condensate pump was bad and he set me up with a new one. Tim is so amazing! I have nothing but good things to say about the technicians and staff at Price. I trust them wholeheartedly and recommend them to anyone. I have only used Price for all of my heating and cooling service and maintenance. Thank you everything!”
Thank you so much for taking the time to share your incredible experience with us. Reading your review brought an absolute smile to our entire team at Price Heating. We know how stressful it is to have an air conditioner break down in the middle of the week, especially an older R22 system. Your detailed story perfectly highlights exactly what we strive for: prompt service, honest guidance, and a true team effort.
From Tim G’s rapid same-day diagnostics to Dan B’s thorough and customized solution process, and finally to Kenny G, Lane G, and Carlos P’s hard work on the quick installation. Everyone played a vital role in taking care of you. We are also incredibly proud of Tim G for jumping right back into action when that evening water leak occurred. True service shows up when things don’t go perfectly, and we are so glad he was able to resolve the issue for you immediately. Knowing that you trust us wholeheartedly and rely on us exclusively for your heating and cooling needs, means the world to us. Customers like you are the heartbeat of our business. Thank you for being a loyal part of the Price Heating family and enjoy your amazing new comfort system. As you know, we are always here when you need us!