Benefits of Assurance Agreement
Our Assurance Agreement gives you the comfort and convenience of regular maintenance and priority scheduling on your heating and cooling equipment and accessories, plus discounts on repairs and parts.
Performing regular maintenance will help protect and extend the life expectancy of your equipment; this will help prevent nuisance breakdowns, and you will also experience lower utility bills.
Enjoy the peace of mind that comes with knowing you’re dealing with Wm. Price Heating & Cooling certified and highly trained technicians.
Assurance Agreement Details
With our Assurance Agreement, you’ll receive furnace and air conditioning safety ProChecks, as well as discounts on repairs. You will also receive priority service, meaning quick responses during busy times. This plan ensures system maintenance is performed annually to maintain operating efficiency and safety.
- 20-Point Performance Safety Inspections
- 10% Discount on Repairs and Filters
- Priority Service**
- 24/7 Emergency Service (at regular rates and 10% off repairs)
- Earn Loyalty Bucks
- No Service Fees—Even on weekends and holidays!
- Saturday Maintenance Appointments
- 12-Month Warranty on Repairs
Wm. Price Heating & Cooling Assurance and Security Agreement Clarification Notice
As an annual maintenance agreement holder, you are already fully aware of the multiple benefits of yearly maintenance of your HVAC system. Maintenance does not need to be performed in the preseason to be effective. Maintenance can be performed at any time during our heating or cooling season.
The key to annual maintenance is to make sure that it is performed annually. Below is clarification on scheduling for our maintenance plans.
Maintenance Appointments
- Annual maintenance is done per-season, and does not need to be done pre-season.
- Annual maintenance is scheduled once during the heating season and once during the cooling season.
- Furnace maintenance visits are scheduled from August through May.
- Air conditioner maintenance visits are scheduled from March through October.
- Weather can play a major role in the ability to perform air conditioner maintenance. Some air conditioners require outdoor temperatures to be above 65-70 degrees.
- Equipment must be accessible to complete your maintenance properly. Please clear any obstructions to the equipment, such as furniture, boxes, weeds, and nests.
Rescheduling Maintenance Appointments
- Wm. Price reserves the right to reschedule a maintenance visit due to an emergency. Examples: Heavy call load for agreement holders whose equipment is not working, weather constraints, or a technician is off unexpectedly.
- In the event maintenance needs to be rescheduled, Wm. Price Heating & Cooling will make every attempt to have you rescheduled as soon as possible.
Priority Service
As an annual maintenance agreement customer, you are given “Priority Service” overall non-agreement-holding customers. Below is a clarification on “Priority Service.”
- Priority Service does not guarantee same-day service.
- Priority Service is for all emergency and non-maintenance calls.
- Agreement holders are placed on the schedule before non-agreement holders on a first-come, first-serve basis.
- Wm. Price Heating & Cooling makes every attempt to address your service call as quickly as possible.
We at Wm. Price Heating & Cooling value you as an agreement customer and appreciate your patience during the seasonal scheduling.
Loyalty Bucks
The Loyalty Bucks program is exclusive to the Wm. Price Heating & Cooling Assurance Agreement plan. It is a way for us to thank our loyal clients who continue to trust us with their maintenance needs year after year.
As an Assurance Agreement holder, $100 in Loyalty Bucks is credited to your account when you renew your plan each year. These Loyalty Bucks can be used toward the replacement of the equipment covered in your Assurance Agreement. The Loyalty Bucks may also be used toward enhancement products that are part of the covered systems.
The Loyalty Bucks can accumulate to a maximum value of $1,500 towards the replacement of a complete system or up to $750 off a single major component of your system.