Archives: Reviews

“Paul and Mark were efficient and professional. They did a wonderful job installing my new furnace. Highly recommend Price for heating and cooling needs”

– Mark H.
Response from Wm. Price Heating and Cooling

We’re thrilled to hear that Paul and Mark turned up the heat on professionalism while keeping everything cool at your N. Lima home. Your recommendation is the perfect fuel for our team’s commitment to excellence. Should you need more warmth (or a cool breeze) in the future, we’re here for you!

“Tim is an excellent representative for the Price company. He is always professional and knowledgeable. I have confidence our heating and cooling products are in good hands. It is so important to my husband and I that we have people we can trust to keep our boiler and mini splits working properly. Keep up the good work. Would highly recommend Price Heating and Cooling. (I don’t know how we survived so long 30+years with just an attic fan in the summer our cooling. We love our mini splits.)
Thanks and see you in the summer Tim”

– Denise M.
Response from Wm. Price Heating and Cooling

Thank you so much for your kind words and for being a valued part of the Price Heating & Cooling family! We’re thrilled to hear that Tim continues to provide the professional and knowledgeable service you deserve. Trust and confidence in your home’s comfort system mean everything, and we’re honored to be the team you rely on.

It’s wonderful to hear how much you love your mini splits—what a game-changer after all those years with just an attic fan! We truly appreciate your loyalty and recommendation. Tim will be looking forward to seeing you again in Cortland this summer!

“Highly recommend Price for all your home heating and cooling needs. Great installers, friendly and answered all our questions.”

– John S.
Response from Wm. Price Heating and Cooling

Thank you John! We truly appreciate your 5 star review!! It’s great to hear that Spencer and Forest did so well making sure you were completely satisfied. With so many options, your recommendation means so much! Thank you for allowing us the opportunity to replace your furnace. We are always here if you need us.

“Our 21 year old furnace and heat pump died during the night and we reached out early in the morning. Service came that morning (John). He left space heaters for us as it was determined the system needed replaced. Pete came inspected and provided a quote with 3 options. He was very kind and answered all our questions. Kayla from the office was so friendly, kind and helpful throughout the entire process. The installation team of 4 (Kenny & team) arrived first thing in the morning and hit the ground running. They too were all very friendly and professional. They finished a couple hours ahead of what they had estimated (to us). When they left it was if they had never been there! Fantastic customer service from start to finish. Highly recommend! You won’t be disappointed.”

– Belinda S.
Response from Wm. Price Heating and Cooling

Thank you, Belinda, for your fantastic review of our teams at Price Heating!! We are so thrilled to hear that all involved with your experience were able to take care of things promptly and make a stressful situation as smooth as possible. John, Pete, Kaley, Kenny and his crew will be thrilled to know their efforts left such a positive impression. Providing exceptional customer service is our top priority, and it’s wonderful to know you felt cared for at every step. Thank you for recommending us so highly! If you need anything, don’t ever hesitate to reach out!!

“I work out of town and the inside people worked with me to make sure they had someone ready to go when I was home. My furnace was out they got parts within a day and was here next day Saturday to get me up and running everyone was top notch”

– Rod S.
Response from Wm. Price Heating and Cooling

Thank you for taking to share your experience, Rod! We completely understand how important it is to have a reliable furnace, especially during these colder months. We are glad we could work with your schedule to get everything up and running! Our teams are committed to providing top-level services, even when scheduling or circumstances present unique challenges. If you ever need anything in the future, please don’t hesitate to reach out – we are always here to help.

“Dan D was excellent and came out at night and got our system back on and working”

– Terry C.
Response from Wm. Price Heating and Cooling

Thank you for your kind words, Terry! We’re thrilled to hear that Dan D provided excellent service and got your system back up and running, even at night. We’re here for you 24/7!

“Everything went well both service men were very nice. I’m glad I picked your company.”

– John G.
Response from Wm. Price Heating and Cooling

Thank you so much for your fantastic 5-star review, John! We’re thrilled you chose Wm. Price Heating & Cooling for your home comfort needs. Providing top-notch service is our passion, and we’re here for you 24/7 to ensure your heating and cooling systems are always running smoothly. Welcome to the Price family!

“John arrived on time, very polite and was efficient!”

– Ron E.
Response from Wm. Price Heating and Cooling

Thank you so much for your wonderful 5-star review, Ron! We’re thrilled to hear that John provided timely, polite, and efficient service during your furnace maintenance. It’s always a pleasure working with you, and we truly value your loyalty over the past 20+ years. We’re here anytime you need us—thank you for being such an important part of the Price Heating family!

“Very pleased with the service and staff. The maintenance plan for my furnace and air conditioner is peace of mind. Dan is so friendly and answers my questions. The office staff is also friendly.thabk you”

– Deb W.
Response from Wm. Price Heating and Cooling

Hi Deb, thank you for your lovely review! It really means a lot to us to know that our maintenance plan brings you peace of mind. Dan and the team were especially touched by your mention. We’ve loved being able to serve you over the years and are excited to keep ensuring your comfort in the future!

“Price Heating and Cooling is the best in the area. Honest and reliable always. The staff is great especially Dan and we appreciate the good service we received ❤️❤️❤️❤️”

– Beverly A.
Response from Wm. Price Heating and Cooling

Hi Beverly, your feedback truly brightened our day! Knowing that you see us as the best in the area is such an honor. Dan and the whole crew always aim for honesty and top-notch service, and it’s wonderful to hear that they delivered for you. We can’t wait to assist you again–thank you for being such an amazing customer.

“Chris went above and beyond to fix my problem. I would recommend Price to everyone. More than happy with their service. 100% rating on customer service”

– Linda H.
Response from Wm. Price Heating and Cooling

Thank you so much for your kind words! We’re thrilled to hear that Chris went above and beyond for you. Your recommendation and high rating mean a lot to us. We look forward to serving you again in the future!

“Tim came right on time and cleaned and serviced my ductless units. Very pleasant to have in my home. Will ask for him again next year.”

– Carol K.
Response from Wm. Price Heating and Cooling

This is fantastic, Carol! We’re glad to hear that Tim provided such a pleasant experience while servicing your systems. We appreciate your trust in our team and look forward to serving you again next year!

“This company has excellent customer service overall, especially when they service my geothermal. I usually have Terry or Dan and they are both very knowledgeable and friendly. I would definitely recommend this company!

Sincerely,
Arlene”

– Arlene R.
Response from Wm. Price Heating and Cooling

This is great, Arlene! We’re so happy to hear that Terry and Dan have provided you with excellent service for your geothermal system. Your recommendation means a lot to us, and we truly appreciate your continued trust in our team!

“Very nice , polite technician arrived promptly & provided service without a hitch & was done before you knew it.”

– Brenda K.
Response from Wm. Price Heating and Cooling

Thank you, Brenda! We’re so glad to hear that our technician was prompt and efficient. Your kind words mean a lot to us, and we are always here for you should you need us in the future!

“As long as I live near price heating and cooling I will never use anyone else! So far this is probably the most professional company I’ve ever had the pleasure of dealing with. No matter who you’re interacting with it’s always a positive experience! Everyone I’ve spoken with seems to love what they do and enjoys helping their customers. Mark and his crew were very kind and did a great job with our furnace install! Couldn’t recommend them enough!”

– Conner S.
Response from Wm. Price Heating and Cooling

Wow, Conner, what a fantastic review! We are thrilled to hear about your positive experiences with our team. It’s wonderful to know that Mark and the crew made your furnace installation such a great experience. We truly appreciate your trust and recommendation, and we look forward to continuing to serve you!

“Price Heating and Cooling technician arrived for my semiannual spring check and was courteous and efficient as always. I asked him to look at my thermostat which wasn’t functioning properly since an extended power outage. The technician, Dan, went out of his way to make sure my system was back functioning properly. Thank you, Dan, and Price Heating and AC!”

– Leslie D.
Response from Wm. Price Heating and Cooling

Thank you, Leslie, for your kind words and for choosing Price Heating & Cooling for your semiannual check! We’re so glad Dan was able to assist with your thermostat issue and ensure everything was running as it should. We appreciate your continued trust in our team!